FAQs | English Cream Golden Retriever Haven

Find answers to common questions about our English Cream Golden Retriever puppies, adoption process, health, and delivery.

Frequently Asked Questions (FAQs)

Everything You Need to Know About Our English Cream Golden Retriever Puppies

1. What is an English Cream Golden Retriever?

English Cream Golden Retrievers are a lighter-colored variation of the traditional Golden Retriever, known for their gentle temperament, intelligence, and creamy white coats. They are often slightly stockier with a calmer demeanor, making them excellent family companions.

2. How do I reserve a puppy?

To reserve a puppy, simply visit our Available Puppies page and fill out the application form. Once approved, a non-refundable deposit is required to hold your puppy. We operate on a first-come, first-serve basis for picking order.

3. Are your puppies registered?

Yes, all of our English Cream Golden Retriever puppies come with AKC limited registration unless otherwise specified. Breeding rights may be available for approved homes at an additional cost.

4. When can I take my puppy home?

Puppies are ready to go home at 8 weeks of age. By this time, they will have been vet-checked, vaccinated, dewormed, and socialized.

5. Do you offer shipping or delivery?

Yes! We offer nationwide delivery via:

  • Flight nanny service (in-cabin hand delivery)

  • Ground transport (door-to-door service in select regions)
    Visit our Shipping & Delivery page for full details.

6. What does my puppy come with?

Each puppy goes home with:

  • Vet health certificate

  • Vaccination & deworming records

  • Starter bag of puppy food

  • Comfort blanket with mom’s scent

  • Lifetime breeder support

7. Are your parent dogs health tested?

Yes. All our breeding dogs are genetically health tested and cleared for common breed-related conditions such as:

  • Hip and elbow dysplasia

  • Heart and eye issues

  • Degenerative Myelopathy (DM)

  • PRA-PRCD and more

We only breed from dogs with excellent temperaments and clean health lines.

8. Can I visit your facility?

Yes, we welcome scheduled visits for serious buyers once your application is approved. This helps us ensure the safety and cleanliness of our environment for all puppies.

9. Do you offer a health guarantee?

Yes, we provide a 1-year genetic health guarantee with every puppy. We stand behind the quality of our lines and the care we put into raising every pup.

10. What if I can’t keep the puppy?

If your situation changes, we ask that you contact us first. We will always help rehome any puppy originally purchased from us—no questions asked. Our dogs always have a home here.

Still Have Questions?

Reach out directly through our Contact Us page. We’re always happy to help you make an informed and confident decision about your new furry family member.